Lake District National Park Authority is celebrating one year since the opening of Hawkshead Information Centre. The centre’s knowledgeable employees provide guidance for anyone looking to enjoy the area, whether through a walk, cycle or by learning about some of the local history and heritage.
To mark the anniversary, Hawkshead Information Centre customer advisor Andy Pearce shared his experiences from the first year, including what he enjoys about the role and what it’s like working in one of the most scenic parts of the UK.
Working in the Information Centre, Andy and his colleagues witness some heart-warming interactions, like parents teaching their children how to read the centre’s display OS map and returning visitors sharing stories from past trips to the Lakes.
Recounting one interaction with friendly visitors, Andy said: “We had a group of American tourists come into the centre for information. They were staying for a couple of days and wanted to know what to do.”
After giving them advice for a walk at Tarn Hows, they dropped back in to the Information Centre that day to tell Andy how much they had enjoyed it. Andy said: “When people are travelling all over the world it’s a very high accolade. For them to come back and say they had a fantastic day as a result of the walk we suggested is really rewarding.
“Dealing with people that are on holiday is a real pleasure and the best bit.”
Andy explained he moved to Hawkshead two years ago, having previously lived in Anglesey and the Peak District. He said: “Hawkshead is full of interesting walks. I’m absolutely enjoying living in the Lakes, it’s glorious. I’m currently stood looking at the snow on the mountains – it’s lovely.”
Andy works in the centre providing valuable information about the local area including walking and cycling routes, advising on its electric bike hire and pointing out the best spots for a cup of tea.
He said: “The really nice thing about working in the Information Centre is you’re interacting with people who are on holiday, they’re happy, positive, relaxed and it’s a very cheerful atmosphere.”
Andy, who was formerly the sales director for a tradeshow, explains part of the charm of Hawkshead is the walking routes which aren’t as challenging as some of the higher fells. He said: “One of my favourite walks to recommend is the walk up Latterbarrow over to Wray Castle, it’s lovely to do from Hawkshead. There’s a fantastic view from the top.
“Another favourite is from Tarn Hows, around the tarn and the far end of Iron Keld and up Black Cragg. It’s probably one of the best views at this end of the Lakes with a panoramic of so many mountains across to Morecambe Bay and the Yorkshire Dales.
“The good thing about those walks is you can get up high without having to climb too far.”
While the walks may not be as challenging, it’s still important to be prepared for all conditions. Andy said: “Often people rely on their phones and apps, but they aren’t a replacement for the guidebooks and maps.”
You can visit Hawkshead Information Centre on Main Street, Hawkshead, Ambleside LA22 0NS between 9.30am and 4.30pm, seven days a week.
The centre can provide help with:
You find out about all of the Lake District National Park's Information Centre's here: Lake District National Park Information Centres : Lake District National Park.
